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Transparency about how Cool works, your rights and the community rules.
Last updated: 2026-07-10
Privacy Policy
This Policy explains how Cool collects, uses, shares and protects your personal data, and what your rights are. We take your privacy seriously and process your data in line with the LGPD and the GDPR.
Read document →Terms of Service
These Terms govern the use of the Cool platform. By creating an account or using the service, you agree to them. Please read carefully.
Read document →Refund and Return Policy
This Policy explains how cancellations, refunds and the right of withdrawal work for subscriptions and digital products purchased through Cool.
Read document →Community Code of Conduct
We want safe, respectful and welcoming communities. This Code applies to every community on Cool and complements each owner's specific rules.
Read document →Moderation & Banning Policy
This Policy explains who moderates, how we enforce the rules and what happens when someone breaks them. It aims to be fair, predictable and proportionate.
Read document →Cookie Policy
This Policy explains what cookies are, which ones we use, what for, and how you can manage your preferences at any time.
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